What delivery options do I have?
We are offering transport throughout the European Union, it is our way of encouraging you to know the quality of our items.
To the UK we also offer transport, but we charge customs and shipping in your country, which adds up to a total of 13 Euros.
We are working hard to soon be able to serve other continents, we will make it available here on the website as soon as possible.
Please note that during busy sale periods, extreme weather conditions, or unforeseen events, delivery times can take longer than usual.
How can I track my parcel?
Once your product is shipped, you will receive an email with the tracking number and link to the carrier's website. By clicking on this link, you will be able to follow your order and know exactly where it is at any given time. You will also receive notifications from the carrier and you will be able to make changes to the address or delivery date.
Where does ZWAZO deliver?
Items ordered in Portugal can only be delivered to persons 18 years or older, with an address in Portugal.
At the moment we only ship to the European Union and the United Kingdom.
Undeliverable parcels
If unable to deliver a package according to your chosen delivery option it will automatically be returned to ZWAZO.
